Unlawful fees and bogus charges have become a common feature of residential tenancies in Florida—from premature attorney’s fees and “junk fees” for non-existent services to inflated security deposit deductions and unlawful rent acceleration. These charges not only violate tenants’ rights, but also open the door to affirmative consumer litigation—including class actions. In this interactive webinar, Florida consumer attorneys James Tyer and Max Story of the Story Law Group will walk participants through a real-world fact pattern to uncover potential consumer claims under the Florida Consumer Collection Practices Act (FCCPA), the Florida Residential Landlord and Tenant Act (FRLTA), and other legal theories. Using common fact scenarios, recent cases and settlement agreements as reference points, this session will: -Analyze unlawful attorney’s fee provisions, junk fees, and improper deposit deductions -Highlight how systemic practices can give rise to class action litigation -Explore key provisions in successful complaints and settlements Equip attendees to spot and develop similar claims in their own landlord-tenant work -Examine how Section 8 landlords may attempt to bypass minimum rent limits by tacking on extra charges (e.g., trash, cable, “value” fees) This training is ideal for new, aspiring, or experienced consumer attorneys—whether in legal aid, public interest, or private practice—as well as support staff who want to learn how to identify exploitative rental practices and help pursue affirmative claims that secure meaningful relief for tenants. Produced in partnership between the Florida Legal Services Statewide Training Initiative, the National Association of Consumer Advocates (NACA) and the Public Interest Law Section (PILS) of the Florida Bar! This training was approved by the Florida Bar for 1.5 General CLE, 1.5 Real Estate Certification, and 1.5 Civil Trial Cert Speakers: Max Story, Esq. (Story Law Group) James F. Tyer, Esq. (Story Law Group)